Frequently asked questions

should i Repair a windscreen chip?

Should I repair a chip on my windscreen?

If you have a chip in your windscreen, it might not seem like a big deal. But that little chip has compromised the integrity of your windscreen. If you leave it, bumps on the road or even sudden change in temperature (think heater on cold mornings) may make it grow into a crack, and you don't want that. Repair your windscreen before it becomes a headache.

What's the big deal?

Should I just wait until it cracks further?

Your windscreen is a structural part of your vehicle, helping to keep your roof from caving in if you are involved in an accident, so you want it to be strong. Any damage to your windscreen means the strength of the glass has been compromised. Repairing a chip means restoring the integrity of the windscreen.

What's more, if your chip cracks, it is most likely going to need to be replaced, which requires more time and money. Replacing windscreens is a lot more costly, takes more time and is less environmentally friendly. The sooner you carry out a chip repair, the better the result can be too, as dirt and water getting into the affected area can impact the finish of the repair.

Windscreen Repairs will not be invisible. They will generally leave a little "scar". A dull spot is usually visible, but it will generally have a significant improvement compared to the original chip. More importantly, the integrity of the windscreen will be restored.

Vehicle Inspection

Will I fail my WOF because of my windscreen chip?

It's possible. If your chip is in the driver’s line of site, or larger than 25mm, (about the size of a $2 coin) you may fail your Warrant of Fitness inspection.

but i have insurance...

Can I use Chipped Limited to repair or replace my windscreen?

You sure can! And what makes it even better, if you have glass cover on your insurance policy, the repair or replacement is usually FREE. Normally not affecting either your No Claims Bonus or Premium.

Chipped Limited can look after you and in most cases can deal with your insurance company for you, we just need your insurance policy number. Some Insurance companies do require you to call them directly to get a claim number - AMI, State & Tower - but we can still do the work at your request. Tell your insurer you want to use Chipped Limited.

can all damage be repaired?

Can you fix anything?

The simple answer is No.

There are very specific requirements for what kind of repairs can be done. So give us a call, fill in our online contact form or email us a picture and we will help you determine the next step.

For more information, you can visit the link below to the NZ Transport Agency Guidelines:

https://vehicleinspection.nzta.govt.nz/virms/in-service-wof-and-cof/motorcycles/vision/glazing

how long does a Chipped limited windscreen repair take?

Do I have to wait long before I drive after a windscreen chip repair?

A windscreen chip repair usually take 20 - 30 minutes and once it's completed you can drive it straight away.

how long does it take for a windscreen replacement with chipped limited?

Will I be without my car for the entire day?

Windscreen replacements usually take 1 to 2 hours depending on the type of vehicle and then require at least an hour for the urethane adhesive to cure before the safe drive away time (temperature and humidity may cause this to vary). If your vehicle has an Advanced Driver Assistance System (ADAS) it will also require re-calibration after the replacement. Depending on the type of calibration required we may need to wait for the vehicle to be drivable to complete this step. So usually your vehicle will be off the road from 2 to 4 hours. But remember, we come to you!

can chipped limited do adas re-calibrations?

Do Chipped Limited re-calibrate my car's safety camera systems?

Yes! If your vehicle is equipped with an Advanced Driver Assistance System (ADAS) such as Lane Departure Warning, Adaptive Cruise Control, Automatic Emergency Braking or similar, Chipped Limited have in house ADAS re-calibration equipment and as long as the site conditions meet the requirements, we can usually do this straight after the windscreen replacement at your site as part of our mobile service. Making us a one stop shop.

What Now?

What should I do?

Contact Chipped Limited! We will help you with free, honest advice. Chipped Limited specialise in mobile windscreen repairs and auto glass replacements. You can trust that we won't try and push you into a more expensive service than you need. If we can't repair your windscreen, it's because it needs to be replaced. We will do our best to keep the whole process as hassle free as possible. Auto glass specialists that come to you.